The regulator wants the water industry to provide household and business customers with more information on using water wisely, and to dish out more water-saving devices. It said enough water to fill more than 3,300 Olympic swimming pools a year could be saved under the targets, alongside the savings that will be made from leakage targets and increasing water metering.
"Some companies need to do more to help customers cut waste and use water efficiently," Regina Finn, chief executive of Ofwat said. "This is good customer service and helps customers on meters control their bills."…
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